Making your strategy execution effective

13 July 2015

Are you a leader who wants the very best for your people, to be released from the turbulence of your environment, and to achieve strategic goals whilst increasing your enjoyment of your work/life more? Then... Read more >

Creating structure in sales calls

2 November 2014

Any discussion between two or more people benefits from having structure.  The Purpose, Process, Payoff tool can be used to plan meetings, telephone calls, and even performance reviews. Its simplicity means that... Read more >

Key implementation tool: The One Page Plan

15 October 2014

A good tool in the arsenal of implementation tools is the One Page Plan.  As its name says.  It is a plan on one page.  Its role is to close the gap... Read more >

How to simplify your day

6 October 2014

Achieving the most from your day requires getting the important things done. Right? It seems so simple yet fitting in the really important things in a busy day is hard. The reasons... Read more >

Designing surveys to test customer needs

15 December 2011

One of the challenges when we want to survey our customers (to find out their needs, and/or how well we are servicing their needs), is to look for lead indicators, rather than... Read more >