Turning relationships around
6 September 2019The way we behave with others drives how others will behave with us. Whether that interaction produces positive results depends on the situation, our knowledge and the interpretative strategies we employ. We... Read more >
The body speaks louder than words
16 August 2019Communication is the mainstay of relationships. It’s so important that we are able to appraise another in milliseconds of meeting, and then hold onto that appraisal until its proven wrong. We communicate... Read more >
Everyone is doing the best that they can
26 July 2019Today everyone in your office is doing the best they can. Do you realise this? … Yes, there are people who are not willing to put in the hours or the effort... Read more >
A path to better relationships
24 August 2018When feeling the pull of self doubt, anger, resentment or even false optimism, its wise to stop and see what may be missing in the storyline you are building in your brain... Read more >
Whose shoes are you wearing?
22 November 2017Stop. Right now. Before you meet your customer. Look down. Whose shoes are you wearing? Is it her shoes you have on? ... Read more >