The bounty of focus: Renown, profits and fun

12 February 2018

To build a remarkable firm with above average profits and no wasted effort requires the right mix of knowledge, challenge, and employees who “click” with clients. ... Read more >

How to communicate perceived value in services: Positioning

12 February 2018

Services are more difficult than products to explain to customers, yet are simple to differentiate. This conundrum results in frequent mutterings of “our customers choose on price” and the wide disparities in... Read more >

Are you a trusted adviser?

23 May 2016

Being a trusted adviser brings additional income, attracts the best employees and the most enjoyable clients. ... Read more >

How to lead an imposter

14 September 2015

Do you know who came into work today promising to complete a task believing that they did not have the skill to do so? ... Read more >

Do you have the champagne right?

28 July 2015

You stand in the board room witnessing the flow of champagne and celebrate the new client engagement and the Partner who won it.  ... Read more >