Managing racism and other difficult traits

26 June 2020

Initiating change is not for the faint hearted. Change takes time and humans become bored quickly. We also like things to be easy. Rooting out discrimination, like rooting out bad habits, is... Read more >

Compassion – using a sandwich

12 June 2020

Sometimes leaders confuse compassion with accepting under performance, for example, Jack has a sick child and is constantly missing deadlines. To ensure the project gets finished on time other staff are forced to work late.... Read more >

What works now?

17 April 2020

We have had 4 weeks of intense changes, and media coverage that has gone from the surreal to the patently looney. And we have survived. The risk now is people will settle... Read more >

Silence impacts resilience

6 March 2020

Resilience relates to our ability to adapt to whatever comes our way. Many people are good in a crisis or good in calm waters. Few adapt to crisis and calm with equal... Read more >

Do you measure up?

20 September 2019

The best measures encourage behaviour that enhances the achievement of strategic goals. When both lead and lag measures are used together, forecasts for future performance are more reliable. ... Read more >

Millennials are not who you think they are

4 October 2016

“Aren’t millennials hard work” I hear you say. “They want everything, but won’t give their loyalty. They are only focused on themselves”. Yet is this true? ... Read more >

Are you a trusted adviser?

23 May 2016

Being a trusted adviser brings additional income, attracts the best employees and the most enjoyable clients. ... Read more >

The importance of ceremonies

12 May 2016

Last night I attended the inaugural Fellows Dinner for Chartered Accountants Australia + New Zealand, (CA) in WA. It reminded me of the importance of ceremony and times where old friends can... Read more >

I listen therefore you exist

30 September 2015

In these days of selfies, 9 sec attention spans and egocentricity, the ability to listen well is a skill that can set you apart. ... Read more >

Building enthusiasm for change

13 February 2014

  “There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order... Read more >