Becoming trustworthy is straight forward
Understanding how to build trust is becoming more and more important. Clients want to do business with suppliers who they feel safe with. Likewise employees want to work with employers who are intent on acting with integrity and care. Being known as trustworthy is straight forward. All it takes is good skills in Credibility + Reliability + Intimacy, underpinned by a self orientation that is genuinely interested in the other person’s welfare.
The self orientation is vital to all of this. It recognises that trust is earned when we feel someone cares about us, as a human being, flesh and blood, not just a source of power (example… source of money or kudos). That’s not always easy as we know. Circumstances, personalities, physicality and experiential memories meld uniquely in each relationship moment producing results that are sometimes quite unexpected.
But although we may be inconsistent, and maybe there are times when we simply don’t want to care about someone else, providing we are serious in our intent, we will in time build the habits and skills that will earn us the trustworthy label we need in this complex and competitive world.
Credibility + Reliability + Intimacy + Self Orientation
4 skills that’s all that’s needed.
Which one will you focus on today?
(This trust equation was developed by Charles H Green and David Maister)
Some earlier posts: